3) The home tab will be useless to you, I assume it's for apple
employees only. Click on the New Problem tab.
4) File the radar.
5) Check back regularly. Sometimes you need to provide more info.
Tips:
- Make the explanation short but accurate. If it can't be short, make a
summary.
- Make the fix appealing. This is true for all ticket systems. If it's
more appealing in words it might be fixed faster.
- A large percentage of your issues will be marked as a duplicate or
works as intended. You cannot see the duplicate ticket (annoyingly).
- If you can attach screenshots (or test cases/code that show off the
problem) that's helpful.
- Do not link to files that are on your website, rather, attach them. I
know, this sounds silly, but some people need to be told.
Chris
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