Re: AUGD: Apple Eats Little Girl
Re: AUGD: Apple Eats Little Girl
- Subject: Re: AUGD: Apple Eats Little Girl
- From: Anthony Caruana - President iMug <email@hidden>
- Date: Mon, 17 Apr 2006 19:33:10 +1000
- Thread-topic: AUGD: Apple Eats Little Girl
Sorry - but I disagree.
I'm not saying that Apple can't reject unsolicited comments but the form
letter can be written politely and be addressed as coming from someone other
than the Law Department.
Apple's star may be bright today but they can't afford to alienate
tomorrow's customers.
There's no need to ruin anyone's career here. But surely offering some wise
counsel to the people who put this ham-fisted policy in place would be wise.
Large companies need to be told that they can't treat people like sh1t.
BTW - is Apple so great that they can't receive suggestions from their
customers? Companies that disregard their customers discover the secret to
building small businesses; start with large ones and stop listening to
customers. One would have though that, given Apple's history, they'd listen
to their customers.
Anthony Caruana
President - iMug
email@hidden
www.imug.com.au
On 17/4/06 6:52 PM, "email@hidden" <email@hidden> wrote:
>
> On 16 Apr 2006, at 02:02, List Account wrote:
>
>> If this story is true, I am worried about the direction Apple is
>> going in and particulary about the competence of Apple's current
>> legal department - not in their legal expertise, but in their
>> people skills which seem to be somewhat different to those I would
>> expect from a company wishing to have a better image than that of
>> Microsoft. Who hired people who treat 3rd graders this way?
>
> This 3rd grader could write a letter but not read a web page about
> unsolicited comments?
>
> I guess she had a expectation that because of her letter she'd be
> entitled to a red carpet from Cupertino?
>
>> I am absolutely disgusted by this callous behaviour. Somebody needs
>> to be sacked.
>
> You'd ruin someone's career and home life because a boilerplate
> letter was sent to a 9 year old?
>
> Get a bit of perspective.
>
> M
>
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