Re: [Fed-Talk] "User" v. "Consumer" v. "Enterprise"
Re: [Fed-Talk] "User" v. "Consumer" v. "Enterprise"
- Subject: Re: [Fed-Talk] "User" v. "Consumer" v. "Enterprise"
- From: "Fletcher, Boyd C. CIV US USJFCOM JFL J9935" <email@hidden>
- Date: Tue, 30 Dec 2008 14:36:29 -0500
- Thread-topic: [Fed-Talk] "User" v. "Consumer" v. "Enterprise"
On 12/30/08 2:21 PM, "Timothy J. Miller" <email@hidden> wrote:
> Fletcher, Boyd C. CIV US USJFCOM JFL J9935 wrote:
>
>> not quite true. MS did a number of internal studies to look at which
>> approach works best. The design of the Outlook UI was not done in vaccuum.
>
> I for one would love to see these studies. And their dates. Just
> because it was done doesn't mean it was done well. :)
>
I doubt MS will share those
>>> E.g., in discussing an enterprise mail system it will usually be trotted
>>> out that it *must* support calendaring in MS Outlook because "that's
>>> what users want"--but since that's all users have ever had what basis is
>>> there for comparison?
>
>> lotus notes
>> novell groupwise
>> evolution
>> HP/Samsung OpenMail.
>
> All of which are presenting a UI effectively indistinguishable from
> Outlook. This doesn't confirm Outlook as the UI paradigm to rule them
> all, but reinforces my point that contrasting paradigms are not in the
> userbase's experience.
>
> -- Tim
>
I strongly disagree.
For 20+ years prior to the mid 90s almost all email users used separate
standalone apps for email, ab, and calendaring.
We when apps that combined those functions came out users rapidly migrated
to them example include those above and program line Pine. We at worked at
university, we provide pine, unix mail, and a variety of other X Window and
ASCII based mail programs and users by a large amount chose pine because it
integrated AB and Email and it had a easy to use UI.
you don't always need a formal study to determine trends. in the 1998 we use
IMAP/POP3 for email and LDAP for AB and we made available a variety of
email/ab clients to users and almost all chose Outlook 98 over the others
because of the tight integration and better UI.
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