Re: [Fed-Talk] 10.6 and SUS and proxies
Re: [Fed-Talk] 10.6 and SUS and proxies
- Subject: Re: [Fed-Talk] 10.6 and SUS and proxies
- From: Allan Marcus <email@hidden>
- Date: Mon, 26 Oct 2009 16:16:34 -0600
I may have found a temporary solution. Adding the following lines to the
/System/Library/LaunchDaemons/com.apple.swupdate.sync.plist
seems to have resolved the issue for now, but Apple needs to deal with
this properly (using the system defined proxy settings).
Stop the ASUS service and change the lines (back up the file first to
a dir outside of this path), then start the ASUS service.
<key>EnvironmentVariables</key>
<dict>
<key>http_proxy</key>
<string>http://proxy.mycompany.com:8080</string>
</dict>
</dict>
</plist>
note: the last two lines are already there; I show them so you can see
where I put the lines I added.
How could apple's engineering not know about this?
---
Thanks,
Allan Marcus
505-667-5666
On Oct 23, 2009, at 8:45 AM, Nichols, Jared - 1160 - MITLL wrote:
I've got our Sales Engineer working on it as well.
My main gripe is that it's not documented anywhere. The AppleCare
tech yesterday sent me a KB article, but it's for 10.4 server and
only makes mention of authenticated proxies. We're in neither of
those situations so to me, that document is not applicable. http://support.apple.com/kb/TA24836?viewlocale=en_US
I took a very close read of the system imaging and software update
server instructions yesterday and there's no mention what-so-ever
that use behind a proxy (authenticated or otherwise) is
unsupported. There's not even mention of the word "proxy" anywhere.
AppleCare also stated that, "nothing has changed with SUS since 10.4
so that document should be fine." Well, obviously something changed
because my 10.5 server box gets through just fine. Also, there's
the option to change where the software updates are stored on your
server in 10.6, which wasn't there in 10.4 or 10.5 - you had to do
this with symlinks. So, yes, something has changed - and not for the
better.
This whole thing would be solved if 10.5 Server could dole out
updates to 10.6 clients. I really don't get that crippling of the
product. It's just Apache doling out updates...
---
Jared F. Nichols
Desktop Engineer, Infrastructure & Operations
Information Services Department
MIT Lincoln Laboratory
244 Wood Street
Lexington, Massachusetts 02420
781.981.5436
On Oct 23, 2009, at 10:20 AM, Allan Marcus wrote:
I have a high priority AppleScare ticket open on the issue. I suggest
everyone open one to put pressure on them.
---
Thanks,
Allan Marcus
505-667-5666
On Oct 22, 2009, at 11:09 AM, Nichols, Jared - 1160 - MITLL wrote:
Hi-
Has anyone been successful in getting SUS on 10.6 server through an
unauthenticated proxy? Apple is being zero help. They don't seem
to understand that solution of, "well just put it outside of the
proxy" doesn't fly here.
arg.
---
Jared F. Nichols
Desktop Engineer, Infrastructure & Operations
Information Services Department
MIT Lincoln Laboratory
244 Wood Street
Lexington, Massachusetts 02420
781.981.5436
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