Re: [Fed-Talk] RE: I got a problem - But it's Friday
Re: [Fed-Talk] RE: I got a problem - But it's Friday
- Subject: Re: [Fed-Talk] RE: I got a problem - But it's Friday
- From: "Graves, Paul (NIH/NIMH) [C]" <email@hidden>
- Date: Tue, 21 Dec 2010 15:20:14 -0500
- Acceptlanguage: en-US
- Thread-topic: [Fed-Talk] RE: I got a problem - But it's Friday
Bob, it sounds like you should charge them...
On 12/21/10 2:58 PM, "Blankenship, Bob J Mr CTR US USA IMCOM"
<email@hidden> wrote:
>Afer a few more hours last night with Apple support on why I can't use my
>mobile me ID for iTunes store purchases or why they can't merge my two
>accounts this is what I have learned.
>
>You cannot use a mobile me ID for iTunes purchases and they will not merge
>your two accounts even if all the billing information and street address's
>are the same.
>
>At one point in this effort I thought I had got iTunes to accept my Mobile
>me account and the support guy wanted to know how I did it because several
>of the Apple support folks have the same problem and they have not been
>able
>to figure out a way to use Mobile Me ID for iTunes. Turns out I had
>entered
>email@hidden instead of email@hidden and that is why iTunes accepted
>the
>new email address and he didn't catch it while I was making changes.
>
>At one point they had me delete my Mobile Me account on the idea that
>when
>iTunes checked for that ID it would not find it and would accept the
>Mobile
>Me ID. That will not work either then spent more time getting someone to
>reactivate my Mobile Me account. Accually had a 3 way call going with the
>support guy and the folks that manage the iTunes database and thjat is
>where
>I learned they will not merage accounts no matter what. All my last two
>years purchases are tied to my Comcast ID and I can not get to them from
>another account.
>
>So tonight I will go get a gmail account so I can change my comcast ID to
>a
>gmail.
>
>I am not charging for this information and if someone can prove I am wrong
>about this let me be the first to know.
>
>
>Bob
>
>
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