[Fed-Talk] New CAC card problems
[Fed-Talk] New CAC card problems
- Subject: [Fed-Talk] New CAC card problems
- From: "Adams, Walter CTR CNIC HQ, N61" <email@hidden>
- Date: Thu, 4 Mar 2010 16:14:06 -0500
- Thread-topic: New CAC card problems
Folks,
Has anyone had problems with the new GEMALTO CACs that are being issued?
We have a member of our team that renewed his CAC and got a new one (GEMALTO
TOPDL GX4 144) that Keychain Access does not read.
Keychain Access can see that a CAC has been inserted, can recognize the 20
digit string (5 groups of 4) that identifies the CAC, but it can not see any
of the certificates.
If you try to unlock it you are prompted for the PIN, but it is unable to
unlock the CAC and prompts you again.
Note: We know that the CAC is "good" because we have tested it with an NMCI
PC and with another PC running Active Client.
Note: Active Client on the second PC was unable to display the manufacturer
and model info for this new card but was able to unlock and use the certs.
Thanks,
Walter
Walter Adams
D. Program Manager & Chief Architect PSNet
email@hidden
703-518-5527 (Office)
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