On Jul 15, 2021, at 6:22 AM, Miles, Peter via colorsync-users <colorsync-users@lists.apple.com> wrote:
<snip> What type of printer are we talking about here? <end snip> Our staff member is not sure other than it’s a vinyl ‘banner’ printer. I am guessing some kind of grand format inkjet. He says the media for this printer is about 3 meters wide, or there abouts. The vinyl prints are going to be 3.5 x 4 meters. I have asked him to get more details.
I’ve tried to tackle this sort of problem before, not necessarily in the graphic arts industry. No good can come of it. I’m sure you’re aware that no company that builds custom profiles would touch this job with a ten-foot pole. The reasons they wouldn’t are the same reasons you shouldn’t. Take a step back, do it right. Insist that they do their part, such as tell you the exact make and model of the printer, what brand and type of media they’re printing on, what software they’re using to print, the works. The person at the other end can read the model number from the printer, from the box of media, all that sort of stuff. It’s a large-format printer; does this model automatically detect media types? If not, what media type does the printer think it’s printing to? I’ll bet you a cup of coffee that simply doing all this essential preliminary stuff will magically solve the problem. And, if it doesn’t, at least you’ll know what you’re dealing with. b&