Generally an OEM sales rep pushes the request. Do you have access to the portal for any other products? Are you a current developer? We (Portrait Displays) work through our OEM sales team, but we are also dealers of the hardware so we generally get very good support…. Regards Tom L.
On Feb 26, 2020, at 3:00 PM, colorsync-users-request@lists.apple.com wrote:
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Today's Topics:
1. Difficulties in having access to X-Rite I1 Pro 2 and I1 Isis SDK (Lorenzo Ridolfi)
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Message: 1 Date: Tue, 25 Feb 2020 17:57:14 -0300 From: Lorenzo Ridolfi <lorenzo@mail.com> To: ColorSync List <colorsync-users@lists.apple.com> Subject: Difficulties in having access to X-Rite I1 Pro 2 and I1 Isis SDK Message-ID: <DBD2CB93-5EA0-43B7-8816-3E889769B8EC@mail.com> Content-Type: text/plain; charset=us-ascii
Hi!
I'm trying to get in touch with the X-Rite licensing team to get access to I1 Pro 2 and I1 Isis SDK, using the email licensingteam@xrite.com, according to instructions from the support help-desk. I already sent two emails, the first one more than a week ago, with no response at all. That's an entirely different behavior I'm used to receiving from X-Rite, usually providing quick and useful answers to my support tickets.
I'm registered as X-Rite partner for more than ten years, and I had access to the first generation i1 SDK, probably earlier than 2010. I explained in both emails I own these types of equipment, and I want to use the SDK to develop solutions for my usage, so I don't have any plans to sell any software using their SDKs.
Does anyone have any recent experiences in getting access to these SDKs?
Thank you, Lorenzo
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