Re: Epson 9900 printing issues
I've recently run into problems similar to Martin's while printing to an Epson 9900. I've had no problems with print sizing or 44 inch wide prints, but I have run into this weird cyanish mist overprint issue. When I upgraded to Snow Leopard a couple of months ago, I started seeing what Joe Holmes calls one of the "dark bugs" that can infect the Epson/Apple/Adobe system when printing from CS3. CS3 had always been my most reliable way of printing from Ps through the Epson driver and had never given me the problems I had experienced in CS4 or the horrible interface "improvements" of CS5. In order to get a project printed on time, I started printing from CS5, letting Ps manage the color and overall, the prints were perfect. At least until I noticed the slight cyanish overprint that was only outside of the actual image area, occupying a band in the white border on the top and bottom of the frame. Everything I read online pointed to version 4 ICC profiles and although I have never made those, I double checked the preferences in ProfileMaker 5.10 and they were still at version 2. After a conversation with Joe Holmes, I tried printing using Epson's Seiko profiles that were made in Japan, and also printing using the Gretag profiles printing through the Adobe Color Print Utility, and neither of those two options resulted in the overprint. I did not experience any of the bugs in the Adobe Utility that Joe has experienced, but printing through that adds needless steps to the process which are a pain in the ass when you've got a huge print job to get out the door. And I did completely wipe all drivers from the print center and reinstall the latest Epson drivers downloaded from Epson's site. Of course, printing black and white using Advanced Black and White has no overprint either. Whatever is causing this seems to be triggered by some interaction between whatever is in Snow Leopard and something in the Gretag profiles. That's as far as I've gotten in solving this, and no one seems to have any sort of idea or explanation - not my x-rite dealer, not Joe Holmes, not the folks I spoke to at Chromix. Peter Figen
I suspect someone at x-rite knows because the beta had this problem and the final release does not. Doyle On Nov 18, 2011, at 7:43 PM, Peter Figen wrote:
That's as far as I've gotten in solving this, and no one seems to have any sort of idea or explanation - not my x-rite dealer, not Joe Holmes, not the folks I spoke to at Chromix.
On 19 Nov 2011, at 00:43, Peter Figen wrote:
Whatever is causing this seems to be triggered by some interaction between whatever is in Snow Leopard and something in the Gretag profiles.
That's as far as I've gotten in solving this, and no one seems to have any sort of idea or explanation - not my x-rite dealer, not Joe Holmes, not the folks I spoke to at Chromix.
Peter I've just made two new profiles using the same chart data -- one in ProfileMaker 5 and one in Argyll. From 10.6.8 and PS CS5 the PM5 profile gives me the cyan problem and the Argyll profile prints as expected, without the non-printing areas going cyan. The same PM5 profile using 10.5 and PS CS4 prints correctly. Would really like to know *exactly* why this is happening... -- Martin Orpen Idea Digital Imaging Ltd
First of all I believe that PS CS4 uses Apple old printing path. If you printed from Indesign you would not see the cyan dot either. Second have you contacted x-rite, because as I have mentioned before, profiles from i1Profiler beta had this problem and profiles from the released version do not. Someone somewhere knows what changes were made. Doyle
The same PM5 profile using 10.5 and PS CS4 prints correctly.
Would really like to know *exactly* why this is happening...
On 22 Nov 2011, at 14:32, Doyle Yoder wrote:
Second have you contacted x-rite, because as I have mentioned before, profiles from i1Profiler beta had this problem and profiles from the released version do not. Someone somewhere knows what changes were made.
I was hoping that somebody here had already found a simple fix, like a quick edit for legacy profiles rather than having to track down the original chart data and remake them all in the latest release or another app :( But, as there doesn't seem to be, I've contacted the UK office by phone -- had to leave a message on somebody's voicemail. And I've also filled in a support request using their web form. The clock is now ticking… :) -- Martin Orpen Idea Digital Imaging Ltd
I know I was able to open profiles with the cyan dot problem and regenerated profiles with the EFI profile suite that did not have this problem. I also think i1Profiler will do this as well. Nope just just tried that and it won't import PM5 generated profiles. Also you can do the page size or he add white border trick. Doyle
I was hoping that somebody here had already found a simple fix, like a quick edit for legacy profiles rather than having to track down the original chart data and remake them all in the latest release or another app :(
But, as there doesn't seem to be, I've contacted the UK office by phone -- had to leave a message on somebody's voicemail.
And I've also filled in a support request using their web form.
The clock is now ticking… :)
On 22 Nov 2011, at 14:32, Doyle Yoder wrote:
Second have you contacted x-rite, because as I have mentioned before, profiles from i1Profiler beta had this problem and profiles from the released version do not. Someone somewhere knows what changes were made.
[regarding cyan tint in non-image areas using X-Rite profiles / OS 10.6 / Photoshop / Epson Drivers] I contacted UK X-Rite and they claimed to be unaware of the problem -- apart from an issue with V4 profiles. They said that they'd make enquiries but, as this was an old product, they recommended upgrading. Have heard nothing since. I also contacted US web support. Again they claimed to be unaware of the problem (outside of V4 profiles) although they could vaguely recall an instance of a Dutch language version of the Mac OS which exhibited a similar problem. They offered to take a look at the profile and make me a new one using i1Profiler using the original data. Don't think that it's worth pursuing any further. If anybody at X-Rite knows why their profiles don't work properly with 10.6, CS4/5 and the Epson print drivers they are keeping quiet about it :( -- Martin Orpen Idea Digital Imaging Ltd
participants (3)
-
Doyle Yoder
-
Martin Orpen
-
Peter Figen