site_archiver@lists.apple.com Delivered-To: installer-dev@lists.apple.com /Applications/Adobe Photoshop CS3/Plug-ins/ I agree that these needs are not well served by Installer.app. _______________________________________________ Do not post admin requests to the list. They will be ignored. Installer-dev mailing list (Installer-dev@lists.apple.com) Help/Unsubscribe/Update your Subscription: http://lists.apple.com/mailman/options/installer-dev/site_archiver%40lists.a... On Jul 1, 2008, at 2:18 PM, Paul Miller wrote: I'm a plugin developer too, and unfortunately, the sad reality is that plugin installation for Adobe Photoshop (and other hosts) is our #1 customer support issue. Customers generally have several versions of Photoshop or After Effects or whatever installed, and the plugin locations of these products is usually something like A "simple" Mac installer just doesn't know enough to help the user install their plugin into that path, since we can't easily find out which Adobe products (or versions) they may have installed. The solution I gave, I think it's a commonly-used approach. I added a few security tweaks. It can work just fine in 10.3, probably 10.1. Unfortunately, without a completely insane amount of work or writing custom installer plugins or even a custom installer (as Adobe did), we're literally *forced* to ask the user something they may not necessarily know, or forget to change with the "Choose Location" button. This is probably why I see this question asked almost once a week. I asked it myself a few months back. On Windows, this is a relatively trivial thing with most installer tools. Or, we can easily search out the latest version of Photoshop (that we know about) and default the install location to that. I still can't even do something as simple as that with installer scripts (at least in pre-Leopard, but you know, we still have to support Tiger users too!). It's clear that Installer.app's "find" functionality is insufficient for this. Installer.app is also not capable of installing one "thing" in several places. While we're on the subject, why don't you guys release Installer upgrades to previous OS versions, so we can continue to use your latest installer stuff and still support all supported platforms? Every time there is a new OS X release, there's some new installer change, and oh, none of them are backward compatible. Makes me want to just write my own installer, and I'm probably not the only one. :-( There's a lot of reasons, but I think Apple should supply an Official Answer to this, and I'm not the one to do that. This email sent to site_archiver@lists.apple.com