site_archiver@lists.apple.com Delivered-To: installer-dev@lists.apple.com Sincerely, Mike Krugman President and Chief Developer aMac Digital Radiography _______________________________________________ Do not post admin requests to the list. They will be ignored. Installer-dev mailing list (Installer-dev@lists.apple.com) Help/Unsubscribe/Update your Subscription: http://lists.apple.com/mailman/options/installer-dev/site_archiver%40lists.a... I am working on a G5 iMac with Tiger 10.4.1 (both updates) installed. We have been using PackageMaker as our installer for our aMac Digital Radiography OS X software. PackageMaker was working perfectly under 10.3 and some of the developer versions of 10.4. In the last pre-release version of Tiger (the same one that was released to the public), we discovered a problem with PackageMaker installing a file to the /Library/StartupItems folder. We did file a bug report, number 4112817 which has not yet been responded to. The problem is this: When our application is installed, a restart is required. After the installation is complete, and the Restart button within Installer is clicked, the computer begins to shut down. All of the icons disappear the the Finder is closed. At this point, the system hangs and will not continue to shut down the rest of the way, or restart, unless I manually turn the computer off via the on off switch and manually turn the computer back on again. As I said, this problem did not exist on any other OS X version, except 10.4 and now 10.4.1. One other thing we discovered...if the permissions of the installed file in /Library/StartupItems are not exactly the same as the / Library/StartupItems folder, Tiger will throw an error that says the security settings of a file in /Library/StartupItems must be repaired. It gives the option to fix, decide later or disable. Clicking fix gives a dialog that the repair was complete and you must restart. Clicking the restart button gives the exact same results....icons disappear, finder closes and system hangs until I manually turn the computer off, then on again. If the permissions are correct, the error dialog does not appear, but the system hangs as I explained earlier. Can someone give me a suggestion as to what I can do, if anything, to either stop this problem or work around it? Most of our clients have upgraded to Tiger and it doesn't go over with them very well with respect to manually turning the computer off, then back on again. Help on this is appreciated. This email sent to site_archiver@lists.apple.com