site_archiver@lists.apple.com Delivered-To: installer-dev@lists.apple.com Thread-index: Aco4R1UE3REQEAMcRHKC08y/vOTwDAAFL1QQ Thread-topic: Is the installer log file saved anywhere? /private/var/log/install.log (this is opened in Console). Or open Console, click Show Log List, expand LOG FILES and then /var/log and install.log is there too. -----Original Message----- From: installer-dev-bounces+david.glover=prometheanworld.com@lists.apple.com [mailto:installer-dev-bounces+david.glover=prometheanworld.com@lists.app le.com] On Behalf Of Ben Staveley-Taylor Sent: 18 September 2009 11:04 To: installer-dev@lists.apple.com Subject: Is the installer log file saved anywhere? Is the installer log automatically saved anywhere? If not, is there a common way that people do this? It seems like a pretty standard thing to want to do with an installer. I put quite a bit of diagnostic info in the log in case things go wrong on unanticipated system configurations. I would like to be able to tell customers to send in their log file. I've looked in /Library/Receipts, /Library/Logs, ~/Library/Logs and /var/log which seems to contain some Apple logs. There are some installation logs to be found, but not mine. I know the user can save the log manually before they quit the installer, but be honest, no user is going to do that proactively and they may well have deleted the installer and be unable to re-run it later on to get the diagnostics. Thanks for any info, Ben Staveley-Taylor Oracle _______________________________________________ Do not post admin requests to the list. They will be ignored. Installer-dev mailing list (Installer-dev@lists.apple.com) Help/Unsubscribe/Update your Subscription: http://lists.apple.com/mailman/options/installer-dev/david.glover%40prom etheanworld.com This email sent to david.glover@prometheanworld.com Promethean Limited is a company registered in England and Wales with company number 1308938 and VAT number GB 572 2599 18 ______________________________________________ Promethean Ltd and or associated and or subsidiary companies : The views expressed in this communication may not necessarily be the views held by Promethean Ltd and or associated and or subsidiary companies. This e-mail is for the exclusive use of the addressee(s). Unauthorised disclosure, copying or distribution is prohibited. This e-mail message has been swept for the presence of computer viruses. Promethean Ltd and or associated and or subsidiary companies accepts no liability for any loss resulting from this email transmission. Promethean, Promethean House, Lower Philips Road, Blackburn, Lancashire, BB1 5TH, UK. Please update your records accordingly. Thank you! _______________________________________________ Do not post admin requests to the list. They will be ignored. Installer-dev mailing list (Installer-dev@lists.apple.com) Help/Unsubscribe/Update your Subscription: http://lists.apple.com/mailman/options/installer-dev/site_archiver%40lists.a... This email sent to site_archiver@lists.apple.com