site_archiver@lists.apple.com Delivered-To: installer-dev@lists.apple.com Thread-index: AcY2XMmWHMupJkt/QjWbLoahGjzQMQ== Thread-topic: "Repairing" an installation AFAICT, the Apple installer doesn't really have a repair operation - you can elect to install over a previous installation, though you can add checks to enforce that you don't downgrade. A feature that our product support often requests is also a mechanism to clean out the preference files (usually accomplished by running our Remove Office application and choosing only preferences files) to make sure that some odd setting (or corrupted preference data) isn't causing a customer's problem. We could clearly leave things as they are; PSS can walk customers through the steps to remove their preferences if necessary. However, does Apple suggest a way to handle these kinds of repair operations? Should it be separate UI, like a setup assistant? (a Repair assistant?) Or is this something that would get into the installer itself, and if so, should we just wait for the Apple installer to add it? Thanks in advance, Nathan ---- Nathan Herring MacBU SDE/Development _______________________________________________ Do not post admin requests to the list. They will be ignored. Installer-dev mailing list (Installer-dev@lists.apple.com) Help/Unsubscribe/Update your Subscription: http://lists.apple.com/mailman/options/installer-dev/site_archiver%40lists.a... This email sent to site_archiver@lists.apple.com