site_archiver@lists.apple.com Delivered-To: pro-apps-dev@lists.apple.com Thanks, Darrin -- Darrin Cardani - dcardani@buena.com President, Buena Software, Inc. <http://www.buena.com/> Video, Image and Audio Processing Development _______________________________________________ Do not post admin requests to the list. They will be ignored. Pro-apps-dev mailing list (Pro-apps-dev@lists.apple.com) Help/Unsubscribe/Update your Subscription: http://lists.apple.com/mailman/options/pro-apps-dev/site_archiver%40lists.ap... In the past 2 weeks, I've received several complaints that our Au Naturel plugin is showing up with no parameters in FCP HD. The plugin still works correctly in After Effects, though. I'm unable to reproduce the problem here. Apparently, they simply apply the filter in the normal manner, but when they go to the "Filter" tab in the Viewer window, it doesn't have any parameters. (And yes the triangle is twirled open. I had them send me a screenshot. :-) For one user, rebooting their computer seemed to clear up the problem, but for another user it did not. Has anyone run into this problem before? If so, what was the fix or workaround? This email sent to site_archiver@lists.apple.com