site_archiver@lists.apple.com Delivered-To: pro-apps-dev@lists.apple.com On Mon, 24 Oct 2005 10:42:05 -0700 Bob Majors <majors@u.washington.edu> wrote:

I'm trying to help someone who got a file that was created on a Pinnacle system. When the file is attempted to be compressed (to an H.264 hinted/streaming .mov file), the Batch Monitor says '3x can't encode audio from MPEG-1 or MPEG-2'. I'm guessing "3x" means it tried three times; not sure. When opened in QT Player Pro 7, and attempted to be exported, the (exported) audio settings are dimmed and cannot be modified. I was told they were able to successfully process the file with Cleaner. Any ideas on why Compressor can't deal with the audio? Thanks.

Bob Majors

Dear Bob; Two things come to mind : Could the audio and video be muxed together ? I use bbDEMUX to fix this. Could the audio be DVD PCM, which QT doesn't seem to like ? I use Handbrake to make a mpeg-4 and then QT7 export that to wave or aiff. This is a fair pain, but it's the best solution I have found. Regards Marshall Eubanks

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