Developer technical support
Developer technical support
- Subject: Developer technical support
- From: Ken Tozier <email@hidden>
- Date: Mon, 28 Jun 2004 14:20:28 -0400
It looks like I may need to purchase a few technical support incidents
from Apple, but before doing so, I'm wondering what their policy is on
problems that even they are unable to solve. Are you still charged if
Apple can't help you?
Also, I know Steve Jobs had that "burial ceremony" a couple years back
for OS 9.x, but the company I work for has only recently upgraded from
OS 7.5.5 to 9 so one of these questions will deal with OS 9 (OS X isn't
even a remote possibility). Does Apple still answer questions about OS
9 if you pay them?
In general, have people who have gone ahead and purchased support been
happy with the results?
Thanks for any info,
Ken
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