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Apple Help and remote help content?
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Apple Help and remote help content?


  • Subject: Apple Help and remote help content?
  • From: Phil <email@hidden>
  • Date: Mon, 7 Jan 2008 18:00:00 -0500

I've gotten the basic help system working locally (i.e. I can open my applications help, browse the various pages I've created, etc... all the expected functionality is there) but can't seem to figure out what I've done wrong when I attempt to go with a network-based help system. I believe I've followed the correct sequence of steps:

1) Open Help Indexer->Preferences
2) Enable 'Use remote root for missing files and updates'
3) Enable 'Prefer network files to local files'
4) Enter the URL to the top level help directory on the server
5) Reindex my content
6) Rebuild the app
7) FTP the 'updated' content up to the server (right now it's just the same files with some text indicating 'this is from the server' in my top-level help page)


The problem I'm having is that the help system isn't checking with the server (it did the first time I tried it but I had some settings problems which have since been corrected) so the local content is always being used... are there any debugging/logging techniques to finding out what the help system thinks is going on and/or wrong? One thing I'm thinking since it attempted to check the first time: are there any default caching/timeout settings that would cause this behavior that I could change and/or disable while testing this out? (I haven't set anything in my pages so they are fairly vanilla HTML right now)

Thanks,
Phil
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