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Interpreting user crash reports (for hangs, not crashes)
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Interpreting user crash reports (for hangs, not crashes)


  • Subject: Interpreting user crash reports (for hangs, not crashes)
  • From: "Sean McBride" <email@hidden>
  • Date: Fri, 26 Jun 2009 12:48:48 -0400
  • Organization: Rogue Research Inc.

Hi all,

Sometimes I get user-submitted 'hang' reports like this:

Command:        Brainsight
Path:           /Applications/Brainsight/Brainsight.app/Contents/MacOS/
Brainsight
Version:        2.0 (6445)
Parent:         launchd [98]

PID:            4921
Event:          hang
Time:           8.12s
Steps:          57


Process:        Brainsight [4921]
Path:           /Applications/Brainsight/Brainsight.app/Contents/MacOS/
Brainsight

  ADDRESS         BINARY

  Thread id:      9ab6998
  User stack:
    57 ??? [0x1000016d4]
      57 ??? [0x7fff80b0e83c]
        57 ??? [0x7fff80b41a84]
          57 ??? [0x7fff80b47cf1]
            57 ??? [0x7fff80b4880b]
              57 ??? [0x7fff80be4fba]

Is there a way to extract something useful here?  TN2123 does not seem
to discuss it.

When I get crash reports, they have symbol names, but when I get hang
reports I just get hex addresses.  Is that normal?

Thanks,

--
____________________________________________________________
Sean McBride, B. Eng                 email@hidden
Rogue Research                        www.rogue-research.com
Mac Software Developer              Montréal, Québec, Canada


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