Re: Unable to upload app to iTunes connect due to its accessibility issues
Re: Unable to upload app to iTunes connect due to its accessibility issues
- Subject: Re: Unable to upload app to iTunes connect due to its accessibility issues
- From: Vincenzo Rubano <email@hidden>
- Date: Wed, 01 Jun 2016 11:04:26 +0200
Hi Alexandro,
agree, it’s frustrating having to waste all of this time due to iTunes connect accessibility issues. In my case the app is both a real world project and an academic assignment.
Have you tried reporting the issue to email@hidden or asking the iTunes Connect customer support team wether they could fill the details for you?
Since accessibility is not one of the strengths of iTunes Connect, I was even thinking to use one of the incidents included in my developer program membership to have an engineer look at fixing at least the most critical issues, but I’ll wait for the WWDC ending to do that.
Vincenzo Rubano.
NVApple Team
https://www.nvapple.it/about-us
> Il giorno 01 giu 2016, alle ore 02:11, Alexandro Jurgensen <email@hidden> ha scritto:
>
> Hi Vincenzo,
>
> I’m having the exact same problem here.
>
> Can anyone at Apple please, please provide a work around. The team I work with only has visually impaired devs and we all face the same issue.
>
> For our part, this is wasting valuable app testing time.
>
> Warm regards,
> Alex
>
>
>> On May 31, 2016, at 11:07 AM, Vincenzo Rubano <email@hidden> wrote:
>>
>>
>> Hi all,
>>
>> I’m not sure wether this is an off-topic discussion, but it’s strictly related to accessibility and app development, so I thought I’d post it here given that I have no idea on how to get support for this problem.
>>
>> I’ve developed an iOS app and I’d like to start testing it using testflight. Not without problems, I’ve managed to do each step until choosing the build to test. In fact, I am not able to complete that step due to the accessibility issues of that iTunes connect page. In particular, I am not able to answer questions about cryptography usage in my app. I see different couples of yes/no radio buttons, but I cannot understand to which question they relate to. In addition to this, I am not able to change the selection: i.e. if for a question is selected the “yes” button, I am not able to select the “No” button.
>>
>> Is there any workaround that I could use? I’ve tried a number of OS/browser/screen reader combinations but the result is always the same. Of course I do already have an Encryption Registration Number which in my case should be sufficient.
>>
>> I’ve also tried the iTunes Connect iOS app, which is much much more accessible than its web counterpart, but unfortunately it misses a lot of features including the ability to manage app builds.
>>
>> Thanks in advance for your support.
>>
>>
>> Vincenzo Rubano.
>>
>> NVApple team
>> https://urldefense.proofpoint.com/v2/url?u=https-3A__www.nvapple.it_about-2Dus&d=CwIFaQ&c=Hw-EJUFt2_D9PK5csBJ29kRV40HqSDXWTLPyZ6W8u84&r=afMJiJQu6NnAtnxTLBQaU169NOzGOx8DZqv8GfHm7H35YieDMh3zf1bFHZ55u_LR&m=0CVOydDG1Qk6V1PIN9dud-aXjA6lUDQ7VLiXXIAFx_k&s=6Yne3NPSnm4yMoPssqwOVz8vqEXD0Tx97dx23djiUbE&e=
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