RE: Feedback
RE: Feedback
- Subject: RE: Feedback
- From: "Wallace, William" <email@hidden>
- Date: Fri, 20 Dec 2002 14:33:19 -0600
Au contraire, that was a tremendous help. I had already checked on font
issues and trashed the preferences and temp files and so forth, but it never
occured to me to look into the XTensions folder. I haven't yet nailed down
the exact culprit, but if I disable all XTensions the script works great.
Boy, what a relief! I had been banging my head against this for days and
thought I was going to have to abandon the project altogether. When I find
the exact XTension(s) that are to blame for all this trouble, I will post
that info.
Merci beau coup!
-whw
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From: Hans Haesler
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Sent: Friday, December 20, 2002 1:28 PM
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To: email@hidden
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Subject: Feedback
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Hi Bill,
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here is what I've posted as reply to your cry for help.
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But I fear that it won't help you much.
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*****
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I can perform these simple scripting commands without any problem.
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BUT: I'm using QuarkXPress Passport 4.11, AppleScript 1.6, Mac OS 9.2.1
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(French) -- in other words: every component is different.
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I don't have any idea why you have these problems. Maybe some conflict,
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or some corrupted file.
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BTW, when XPress crashes (which doesn't happen frequently) I _always_
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perform the following steps:
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1) Restart the machine.
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2) Open the QuarkXPress application folder and delete an eventual temp
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file.
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3) Trash the Preferences file and the two active dictionaries
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(French and Swiss German).
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4) Replace them with fresh files from an SOS folder.
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Now and then I use Disk Warrior and Dr Norton's Disk Doctor to check the
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catalogue and the files.
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Have you ever tried some basic trouble-shooting actions?
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Like: make a folder on the desktop, copy the XPress application file to
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this folder, launch this copy (this will create some empty folders and
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a fresh Preferences file) and then run your script.
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Maybe your document uses a corrupted font. Try this: make a new document,
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change the font of the "Normal" Style sheet and use this empty document
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to open and change the vertical measure.
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*****
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Best regards,
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Hans
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---
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Hans Haesler <email@hidden>
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