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Re: [rant] Upgrade to 9.2, any advice?
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Re: [rant] Upgrade to 9.2, any advice?


  • Subject: Re: [rant] Upgrade to 9.2, any advice?
  • From: JollyRoger <email@hidden>
  • Date: Tue, 15 Jan 2002 23:57:33 -0600

On 1/15/2002 10:05 PM, "Michelle Steiner" <email@hidden> wrote:

> On 1/15/02 7:08 PM, JollyRoger <email@hidden> wrote:
>
>> I know what it takes to obtain the level of QA the people in this thread
>> are asking for. Some of the latest AppleScript blunders could have been
>> prevented with a simple QA procedure. It's not unreasonable for Apple's
>> customers to expect a certain level of quality from Apple.
>
> A year ago, I retired after working for twelve years in software QA (it
> was my second profession, and second retirement); eight of which was at
> Claris. (I got laid off in Jan 98, along with about half the company,
> when they became FileMaker, Inc.)
>
> A few weeks after I left Claris, I interviewed for an SQA position with
> the Applescript team. (Chris might remember interviewing me.) I did not
> get the job. I have enough conceit to believe that I was well qualified
> for it, but that one of the other four applicants was even better
> qualified.
>
> If their standards now are what they were four years ago, I'm sure
> they're doing an excellent job of QA within the time and personnel
> constraints they have. I doubt that the problem is in either procedures
> or the ability of the test engineers, but rather that there are not
> enough engineers and/or the development cycle is too short for adequate
> testing.

That may be. But my point is that there does seem to be a drop in quality,
and that users are not wrong for expecting better quality.


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      • From: Bill Cheeseman <email@hidden>
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