Re: Garr? (and Support Line/Training Sessions)
Re: Garr? (and Support Line/Training Sessions)
- Subject: Re: Garr? (and Support Line/Training Sessions)
- From: "Computer Users of West Virginia" <email@hidden>
- Date: Wed, 13 Nov 2002 16:48:38 -0500
Oh, goodness. I barely got to know him! I hope they do get the ball
moving quickly, though...
In any event, I wanted to share some Good ThingsC that we're up to and
get a few suggestions, if possible, too!
We recently began offering a toll-free voice line where local folks can
call for information on CUinWV or for help with their Mac. Several user
group members and leaders regularly check a voicemail box where these
voicemail messages are deposited and return calls for basic
troubleshooting and assistance. For serious issues, they can be
referred to their local Apple Authorized repair shop. I convinced a
local ISP (which happens to also be the company I work for!) to pay for
the toll-free number in exchange for a brief blurp on the voicemail box
announcement.
We're also working on setting up training sessions for beginner Mac
users. We've secured space with Internet access and a few recent-model
Macs. But I'm trying to find a script that the instructors could use.
Would anybody out there know of any?
That's it for now! Thanks, again.
Justen Deal
Apple Ambassador
Computer Users of West Virginia
_______________________________________________
augd mailing list | email@hidden
Help/Unsubscribe/Archives:
http://www.lists.apple.com/mailman/listinfo/augd
Do not post admin requests to the list. They will be ignored.
| References: | |
| | >Re: Garr? (From: "Chuck Joiner" <email@hidden>) |