Fwd: Apple promotional items for a user group event
Fwd: Apple promotional items for a user group event
- Subject: Fwd: Apple promotional items for a user group event
- From: Ippei UKAI <email@hidden>
- Date: Thu, 17 Mar 2005 08:50:41 +0000
Hi everyone,
Thank you for a lot of advice :)
Now, I received a reply from Apple, but those advice from the
mailinglist members helped me understand the situation a lot better
last night. Thank you very very much to be there to support us. I'm
really pleased to be a part of this community.
sincerely,
Ippei
Ippei UKAI
President of EUMUS
Email: email@hidden
-------------------------------------------
Edinburgh University Macintosh Users' Society
Email: email@hidden
Homepage: http://www.eumus.org.uk/
Begin forwarded message:
From: swag <email@hidden>
Date: 17 March 2005 04:44:24 GMT
To: email@hidden
Cc: email@hidden, email@hidden, email@hidden,
email@hidden, email@hidden,
email@hidden
Subject: Re: Apple promotional items for a user group event
Reply-To: email@hidden
Hi Ippei,
I am so sorry that you received this invoice. It is a mistake of some
sort, although it might take me a while to track down where the
problem is. Is this a bill for customs fees or for shipping or? Apple
does not bill for swag items, and they are sent as a courtesy. When
they are shipped overseas, they are accompanied by a letter that
ensures that duty fees are not levied. Either way, it was a mistake
and we will sort it out.
sandy foderick
swag team
Hello,
In January, while we were planning our first event in early February,
we found that we can request promotional items from Apple
(http://www.apple.com/usergroups/request/). How supportive! We
requested some posters and clothes for the event. After a while we
received AUG T-shirts that our members wore at the event (posters were
not available) and two notepads which most visitors loved. The event
wasn't as popular as we hoped to be, but it was OK considering it was
the first time :) We thought it was very good of Apple being very
supportive to the user groups.
After more than a month later, last Saturday, I received an invoice
from DHL saying we need to pay £57 for those items. I'm very confused
about this. We have never agreed to pay any money. I checked the
online
form above. It just says if a user group needs Apple promotional
items,
they do the best to send it. I checked the email from the User Group
Swag team. It says they don't have posters right now but the T-shirts
were sent out for us. Neither of them says there is any charge for the
items. This is totally unacceptable. We are still very small group
which has just founded in last November. Currently the money that the
group has is only about £20 which is absolutely needed to run a event
at the Freshers Week next September. We would not have 'requested' any
item if we had to pay. I hope this is just some kind of mistake.
Regards,
Ippei UKAI
President of EUMUS
Email: email@hidden
-------------------------------------------
Edinburgh University Macintosh Users' Society
Email: email@hidden
Homepage: http://www.eumus.org.uk/
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