Re: AUGD: Good practises in group communications? (Email)
Re: AUGD: Good practises in group communications? (Email)
- Subject: Re: AUGD: Good practises in group communications? (Email)
- From: Jo Booth <email@hidden>
- Date: Fri, 13 Jul 2007 21:38:13 +1200
On 11/07/2007, at 03:04 , David Feng wrote:
I'd like to hear some input - especially in terms of our email
communications - are we being transparent/anti-spam enough? As we
say in our email, we have gut-level detest for spam and have
nothing to hide.
The majority of our spam is incoming. We have a regular email out to
members, and there are role based and personal emails at the club
domain president@ vp@ etc etc, for the executive. I'd love to give
members an @nzmac.org or @WelMac.org.nz email adress - but fear that
this would just expose them to more spam (despite the spam filters)
and also it was unwieldy to manage - with the set-up of email
addresses previously managed by a third party hosting provider.
Giving members rights to an email address at your group domain also
makes you liable to some extend for their actions. you could subdoman
it eg email@hidden -- and use a different set of
rules for the subdomain in terms on incoming and outgoing spam -- but
far too often basic levels of email courtesy (ccing 100 people, use
of bcc, etc) are being overlooked, and lots of spam comes back -
whether it be a compromised windows machine or someone using a free
mailbox that collects email addresses and sends them. User education
is the key there.
I use SPF (sender policy) rules in our domain, but very few ISP check
them before accepting email - so spoofed emailed purporting to be
form us happen all the time, and of course we get the back scatter of
rejections and "why are you sending me spam".
New Zealand recently tightened up the SPAM laws, and so the
legitimate business use of email will shortly be much more tightly
controlled - this has lead to users groups and community groups to
scramble to ensure their lists of contacts are all up-to-date and
they are using email tools that comply with the new laws.
<http://www.google.com/search?client=safari&rls=mi&q=nz+spam+laws>
<http://www.beehive.govt.nz/ViewDocument.aspx?DocumentID=23810>
It's an interesting time for email as a communication mechanism. My
WelMac email to spam ratio is something like 200:1 - despite having
the spam filters on full blast, a lot gets through - mainly from bots
spamming our online request forms (lots of join requests by bots!).
I've enabled email wild carding so that as long as the email address
includes your alias it'll go to you -- meaning you can make up a non-
valuable email address for a web signup on the spot -- and then block
just that alias say, jo-spam at domain if it finds it way into the
wrong hands.
-Jo.
Jo Booth - MovieFest Trustee
MovieFest Charitable Trust
http://MovieFest.org.nz/07
NZs best amateur digital short movie
competition and festival
On Now!
AIM/iChat/ICQ: NZMovieFest
MSN: email@hidden
Mobile: 021 526684 (021 JBOOTH)
PO Box 40732, Upper Hutt 5140.
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