Apple

Thanks, for your question! Perfect question because this is important!

The Apple User Group Advisory Board Bulletin or Digest is a service of the User Group Advisory Board. The Apple Sales Web is a completely different service. Other than both are under the umbrella of Apple, we are completely separate. We ain't them, they ain't us. That said, read on.

For those that missed the Apple User Group Bulletin - November 15, 2012, there is something new to help you. The Apple User Group Advisory Board and User Group Support Team have implemented a new support system to assist Apple User Group leaders worldwide, The Apple User Group Support Resource Center.

Welcome to the Apple User Group Support Resource Center
<http://appleusergroupresources.com/support/>

Every leader request for support is assigned a unique ticket number which can be used to track the progress of the request online. For your reference, we provide complete archives of all your support requests. A valid email address is required.

Our "boiler plate" answer to your Apple Sales Web question is, "

Apple Sales Web offers user group ambassadors access to training materials, product information and more. Each recognized Apple Ambassador receives access to ASW. If you have lost access follow the link below, click on the signup button, and fill in the required information.

Groups may have only one ambassador. When you register using the URL below, any previous ambassador from your group will lose his or her ASW account. For this reason, please do not share this URL with others, as anyone using this URL can cause your account to be delisted.

(link hidden for security)

Thank You,
Apple User Group Support Team"

Hope this helps.

Gary

From:
To: email@hidden
Sent: Sunday, December 2, 2012 8:34 PM
Subject: [SEMUGs] Re: File - UGAB Bulletin and Digest archives

Gary, I just received your [SEMUGs] Digest Number 927 which reminded me that I had not been on that site for quite awhile.

Going to the site promptly notified me that my old password was no longer valid so I went through the reset password regime. Then after getting onto ASW I updated my profile and then proceeded to try to access the New iMac Sales Resources Available.

I was not able to get off the Sales Web page which is useless. Don't know what I am missing but I could not manage to move off of that page to find any material.

Would you be so kind as to lend a hand please?

Thanks.