Re: Need Help with Help (Help Viewer now dies..)
Re: Need Help with Help (Help Viewer now dies..)
- Subject: Re: Need Help with Help (Help Viewer now dies..)
- From: Jessica Kahn <email@hidden>
- Date: Thu, 2 Aug 2001 10:08:31 -0700
Charles,
If you can at all deal with using the OS sans Help Viewer for a little
while longer, I'd really appreciate it. If you reinstall, we won't be
able to collect any more debugging information from you!
If you can manage, please wait for DTS to contact you with a request for
more information (all this is done through the bug that you filed
yesterday).
Thanks!
--Jess
On Thursday, August 2, 2001, at 05:35 AM, Charles Bennett wrote:
Jessica Kahn wrote:
Oh, yeah! I'm getting rusty here. We did fix a bug, back in May, that
caused Help Viewer to crash, and that bug was exacerbated by adding
more
help books to your system.
Chuck, it may turn out that the bug you filed (which I've seen
already -- thanks) is a duplicate of that. What system are you running?
--Jess
I'm running the latest 10.0.4 + latest developer tools on 500 G4 with
568M Memory
Deleting ~/Library/Documentation/Help/ didn't help (no pun intended)
Looks like it's time to reload the OS...
chuck
On Wednesday, August 1, 2001, at 02:55 PM, Frangois Frisch wrote:
I had the same problem and I deleted the files(aliases) in
~/Library/Documentation/Help/
Worked for me, at least as far as I can remember/
Francois
--
sPearWay Ltd.
2568 Byron Road
North Vancouver
Canada
The problem I ran into is that after trying to get my application
to see the help files (Using Andy Stone's MacTech article)
The ENTIRE Help Viewer system quit working.. No matter what
application
I try and get help for, I get the error.
"The application Help Viewer has unexpectedly quit"
(no kidding.. I didn't even get a chance to TELL it to quit :-) )
No messages to the console.. (Though you can't even ask console for
help...)
The Life Preserver justs bounces a few times and the it dies..
So.. I give, what file's do I need to delete to get it working again?
Thanks
chuck
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