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Re: Help on adding help
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Re: Help on adding help


  • Subject: Re: Help on adding help
  • From: Jessica Kahn <email@hidden>
  • Date: Thu, 23 Aug 2001 11:35:12 -0700

Hi Gary,

I appreciate your patience; we're definitely we're working on improving the help system. I also agree that users in need of help will have a better experience if all apps provide help in the same way.

In terms of your wish list, all but the last two items are definitely on our list of to-dos. Would you please clarify exactly what the last two items mean, though? We do generate system-wide and book-wide tables of contents already, but not indices. If you're requesting something that we don't already have a feature request in our database for, I'd like to get it in there.

--Jess


On Thursday, August 23, 2001, at 06:08 AM, Gary C Martin wrote:

On Thursday, August 23, 2001, at 05:47 am, Joe Schiwall wrote:

Another suggestion you may wish to consider is just opening a new window
within your app that displays your html help file in an NSTextView. I
recently added this to one of my apps so it would display a nice scrollable
help file with images.

I am not sure if you can have it navigate links if you have multiple help
pages, but this might be possible, and it sure beats the time needed to
launch help viewer (which I dislike since my scroll wheel mouse doesn't work
in it).

Thanks for the suggestion Joe. I know Help Viewer is currently quite poor for a number of reasons but I'm keeping my fingers crossed that the folks at Apple will give us a help system to be proud to use - rolling our own will just confuse our application users longer term.

Just for the record my wish list for Help Viewer would include:

- faster page rendering
- standard keyboard navigation (cursor keys, <space>, <return>)
- allow text selection and copy
- allow multiple windows
- user added bookmarks
- book wide auto alphabetical index/content generation
- system wide auto alphabetical index/content generation

Regarding the actual help content, well obviously it's still in a state of flux and overall needs some general style conformity but my main personal gripe would be to make sure that none of the HTML docs used a fixed text width - nothing worse than trying to read some class file where the text falls off one side of the viewer.

Regards,
Gary
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