Re: Help on adding help
Re: Help on adding help
- Subject: Re: Help on adding help
- From: Jessica Kahn <email@hidden>
- Date: Fri, 24 Aug 2001 11:04:09 -0700
Hi Jon,
On Friday, August 24, 2001, at 05:59 AM, Jonathan Hendry wrote:
On Thursday, August 23, 2001, at 05:40 , Jessica Kahn wrote:
Although I'm not one of the folks responsible for HI decisions for the
Help system, I do know that a conscious decision was made in X to
drive the user to ask questions of the Help Viewer, rather than to
have big tables of contents or indices. These sorts of things can
always change, though, based on user feedback and other factors.
Jessica,
I think this is another aspect of the differences between the use of
HelpViewer
for getting help about iTunes or Mail, and its use in reading technical
documentation.
The requirements for each are very different.
Yep, and that's why we're coming up with ways to make the help system
much more flexible, so that it can better suit different target
audiences' needs.
PS: Sorry if I bash on HelpViewer. It's not so good (yet). You rock,
though. ;)
Provided it doesn't get personal or profane, I've got pretty thick skin
(else I wouldn't be able to continue reading and responding to this
list). Thanks for the compliment! Made my morning!
--Jess