Re: Bug reports and documentation updates
Re: Bug reports and documentation updates
- Subject: Re: Bug reports and documentation updates
- From: Wade Tregaskis <email@hidden>
- Date: Thu, 24 Jul 2003 10:33:37 +1000
Here's a great example of a searchable bug database:
http://bugzilla.mozilla.org
It also happens to be a database that doesn't contain any proprietary
information.
I think Apple need to really rethink their priorities. Does it really
matter if someone knows some tidbit about what might be in the next
released? If Apple wants it's developer's support, they'll have to
offer them support back. The [apparently] increasing elitist class of
developers is very concerning, speaking as one of the 99% of developers
not so privileged.
Ultimately, if Apple doesn't have a good bug reporting interface, they
are the only ones who lose out. They won't fix bugs, which will turn
off user's and developer's alike, which is a very real financial
concern.
Keep in mind that bugs in Radar often contain information that is
*not* Apple's property, and which Apple has a duty to keep
confidential.
If the bug reporting interface were tied into the ADC [and thus
per-user authenticated], people could mark reports (or additions to) as
private, and so others wouldn't be able to read them. That way 3rd
party developer's could submit sensitive code demonstrating the
problem, alongside public details of the problem. Other developer's
don't necessarily need specific examples of the bug (they'll already
have one, if they're looking at the bug report to start with) and
Apple's developer's still have access to all the goodies.
Plus, if it were tied into the ADC, developer's with special privileges
(e.g. seeders or 'premiere' developers, etc) would be able to access
sensitive information from Apple, while other's would just get the more
public stuff.
Wade Tregaskis
-- Sed quis custodiet ipsos custodes?
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