• Open Menu Close Menu
  • Apple
  • Shopping Bag
  • Apple
  • Mac
  • iPad
  • iPhone
  • Watch
  • TV
  • Music
  • Support
  • Search apple.com
  • Shopping Bag

Lists

Open Menu Close Menu
  • Terms and Conditions
  • Lists hosted on this site
  • Email the Postmaster
  • Tips for posting to public mailing lists
Re: Bug reports and documentation updates
[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

Re: Bug reports and documentation updates


  • Subject: Re: Bug reports and documentation updates
  • From: Wade Tregaskis <email@hidden>
  • Date: Thu, 24 Jul 2003 10:33:37 +1000

Here's a great example of a searchable bug database:

http://bugzilla.mozilla.org

It also happens to be a database that doesn't contain any proprietary information.

I think Apple need to really rethink their priorities. Does it really matter if someone knows some tidbit about what might be in the next released? If Apple wants it's developer's support, they'll have to offer them support back. The [apparently] increasing elitist class of developers is very concerning, speaking as one of the 99% of developers not so privileged.

Ultimately, if Apple doesn't have a good bug reporting interface, they are the only ones who lose out. They won't fix bugs, which will turn off user's and developer's alike, which is a very real financial concern.

Keep in mind that bugs in Radar often contain information that is *not* Apple's property, and which Apple has a duty to keep confidential.

If the bug reporting interface were tied into the ADC [and thus per-user authenticated], people could mark reports (or additions to) as private, and so others wouldn't be able to read them. That way 3rd party developer's could submit sensitive code demonstrating the problem, alongside public details of the problem. Other developer's don't necessarily need specific examples of the bug (they'll already have one, if they're looking at the bug report to start with) and Apple's developer's still have access to all the goodies.

Plus, if it were tied into the ADC, developer's with special privileges (e.g. seeders or 'premiere' developers, etc) would be able to access sensitive information from Apple, while other's would just get the more public stuff.

Wade Tregaskis
-- Sed quis custodiet ipsos custodes?
_______________________________________________
cocoa-dev mailing list | email@hidden
Help/Unsubscribe/Archives: http://www.lists.apple.com/mailman/listinfo/cocoa-dev
Do not post admin requests to the list. They will be ignored.

References: 
 >Re: Bug reports and documentation updates (From: John Randolph <email@hidden>)

  • Prev by Date: time-based beta termination system
  • Next by Date: Re: Bug reports and documentation updates
  • Previous by thread: Re: Bug reports and documentation updates
  • Next by thread: Re: Bug reports and documentation updates
  • Index(es):
    • Date
    • Thread