Re: Xcode bug
Re: Xcode bug
- Subject: Re: Xcode bug
- From: "Alastair J.Houghton" <email@hidden>
- Date: Mon, 27 Oct 2003 11:13:02 +0000
On Monday, October 27, 2003, at 10:47 am, Wade Tregaskis wrote:
Yes, you're right, it would be more useful if it passed the bug
report to the developer of the application (rather than just Apple).
But even so, it's hardly "a stupid move", especially as the majority
of people won't file bugs unless prompted (even developers like
Ambroise ;->).
I'm curious now as to how useful these built-in bug reporting
mechanisms have been for others. I put them into most of my programs
a few years ago, and from memory didn't get more than two or three
reports (over two years). In fake, most people still emailed me the
old fashioned way, even knowing of the new facility. Does this cold
reception sound familiar to anyone else?
Personally, I always file a bug report if I think it will be well
received. I would have thought there would be others out there with
similar sentiments, but apparently not.
Yep, me.
That, or my software was all bug free - which of course it wasn't.
But people don't even seem to bother trying to reporting a bug once,
let alone over and over.
People often just don't trigger them; it's quite surprising. One of
the bits of software I had out there, WinPager, which was a desktop
switcher for MS Windows, had a fairly major bug where it could
completely lock a machine (caused, I think, by some internal
synchronisation in Windows, because I had several people walk through
all of the code and they didn't find any problems in the program
itself). It didn't happen often, but it happened enough that when I
decided I couldn't find it, I pulled the download from my website. To
my astonishment, I never received a single complaint from a user about
the problem, and after pulling the download, I got several requests to
put it back up ;-)
Wade Tregaskis
-- Sed quis custodiet ipsos custodes?
P.S. Example - Mail just deleted the cc address for absolutely no
reason other than I selected it. If there were a button here to
report a bug, I might be tempted to click it, even though I know Apple
will most certainly ignore it. Does no one else have such an
irrational craving for bug reporting?
I know I do :-) I absolutely loved that button on Safari (and the menu
option, which is still there). I think all apps. should have a "Report
a bug..." option.
Kind regards,
Alastair.
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