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Re: Thinking about shareware prices... (was a question about NSDate inside userDefaults)
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Re: Thinking about shareware prices... (was a question about NSDate inside userDefaults)


  • Subject: Re: Thinking about shareware prices... (was a question about NSDate inside userDefaults)
  • From: Glenn Andreas <email@hidden>
  • Date: Thu, 8 Jan 2004 11:39:25 -0600

At 11:16 AM -0500 1/8/04, Bill Cheeseman wrote:
Those are interesting alternatives.

We know of one customer we lost due to passage of more than 30 days between
first launch and real testing. Of course, there may be many we never heard
from.

I know that more than once I've downloaded something, fired it up to make sure it works, thought, "hey, that's interesting" and came back a month later when I had time and gave up because the trial period had expired.

One of our to-do items is to at least make it possible for potential
customers to get a new 30-day trial period every time we release an upgrade.
That won't be hard to do.

We would also like to devise a solution for people who e-mail us and ask,
"hey, can I get a few more days on my trial period?" The problem with this
is that all the ways to give them a few more days that I've thought of so
far are insecure.

What about, instead of 30 days from the first launch, 30 days from the second day it is launched (so you fire it up the first day, maybe twice because of some initial settings issue isn't right, and until you actually have time to use it you don't start the clock). Or 30 days from the third/fourth time it is launched, or something like that.

--
Glenn Andreas email@hidden Theldrow, Blobbo, Cythera, oh my!
Be good, and you will be lonesome
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 >Re: Thinking about shareware prices... (was a question about NSDate inside userDefaults) (From: Bill Cheeseman <email@hidden>)

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