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Re: AddressBook Problem
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Re: AddressBook Problem


  • Subject: Re: AddressBook Problem
  • From: "I. Savant" <email@hidden>
  • Date: Fri, 24 Feb 2006 14:49:16 -0500


If you really are only reading the data, I'd even venture to say that your users may simply be blaming your app for lost data because they know it "touches" their address book. This happens more often than you'd think. If it's very infrequent, certainly ask for steps to reproduce and test thoroughly for this bug (due diligence) but it may be safe to consider the user really is only guessing and probably messed things up on their own.


This has happened to me. :-) One of my apps opens a graphics file for viewing but doesn't even *contain* any code to allow writing (and doesn't even remember where the file came from on the file system after it's initially been loaded) and one user claimed my app was "eating" her image files. It later turned out to be a completely unrelated application. Don't ask. :-)

Of course this has nothing to do with Cocoa, but I thought I'd throw it out there. It's entirely possible. Either way, more information about your code (or possibly some of the code itself) would definitely be needed to give you more than a guess.

--
I.S.


On Feb 24, 2006, at 2:42 PM, Sean McBride wrote:

On 2006-02-24 15:18, Pete said:

I'm working on a small project importing data from the address book.
The problem is, that some users reported, that my app would corrupt
their
address (delete addresses, change data, etc. )
But I have no clue how that is possible as my app only uses functions
for
accessing data from the address book, but none for changing anything.

What could have caused these Problems? Did anyone have similar
problems before?

I use the AB APIs a lot, and have never had a problem like that. And you don't really give enough info for us to help you more. Have you tried checking your app for memory smashers? Maybe try Malloc Debug?

--
____________________________________________________________
Sean McBride, B. Eng                 email@hidden
Rogue Research                        www.rogue-research.com
Mac Software Developer              Montréal, Québec, Canada


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