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Re: Cocoa et al as HCI usability problem
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Re: Cocoa et al as HCI usability problem


  • Subject: Re: Cocoa et al as HCI usability problem
  • From: Steve Weller <email@hidden>
  • Date: Wed, 21 May 2008 06:45:45 -0700


Scott,

Thank you for taking time to reply. You must be getting pretty tired of all this. Worse, this is not a documentation issue, it's an Apple issue.

On May 20, 2008, at 11:51 PM, Scott Anguish wrote:

[helpful pointers and other parts snipped]

Ultimately, learning is a very personal experience and we all do it differently. I'm not surprised that there are issues for some developers with the docs. We do our best to get you what you need.

But don't you see how biased the system is against those "some developers" who have issues? Those are exactly the people least likely to complain and least likely to file bugs against the docs! And if they do, the bugs are unlikely to be actionable because the issues they are encountering are not specific enough or in the wrong terms. If you experience just a tiny teeny number of people who voice usability problems with such a powerful filter in place then you know that the problem is large and real.


Don't you see how different the learning experience is for 100,000 iPhone developers in 2008 vs. a few hundred Next developers twenty years ago? And the differences in motivation? And background? And sponsorship?

Scott, you *are* doing your best, and you are doing a great job with what you have. But I feel that there is a part of Apple that is in a state of denial, and until that changes, we're stuck with bug reports as a means of trying to change corporate vision.
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  • Follow-Ups:
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References: 
 >Re: Cocoa et al as HCI usability problem (From: Alex Kac <email@hidden>)
 >Re: Cocoa et al as HCI usability problem (From: GĂ©rard Iglesias <email@hidden>)
 >Re: Cocoa et al as HCI usability problem (From: Steve Weller <email@hidden>)
 >Re: Cocoa et al as HCI usability problem (From: Scott Anguish <email@hidden>)

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