Re: Help Book: "Ask a Question" Fails [solved]
Re: Help Book: "Ask a Question" Fails [solved]
- Subject: Re: Help Book: "Ask a Question" Fails [solved]
- From: "K. Darcy Otto" <email@hidden>
- Date: Sat, 6 Jun 2009 09:14:38 -0700
Following a hint from Matt Neuburg, I managed to solve this problem by
deleting ~/Library/Caches/com.apple.helpui.
Incidentally, deleting this file also seems to help when I have
another problem. If I delete and regenerate the help book HTML, the
old help book is still displayed by the program. I need to delete
that cache file in order to get the new help book loaded. For some
reason, I don't need to delete the file in order to have changes in
the help book recognised (after reindexing with Help Indexer), only
when I replace the old book with a new book. But for whatever reason,
deleting the cache works.
On 4-Jun-09, at 5:24 PM, K.Darcy Otto wrote:
I have created a Help Book that is indexed and recognised as part of
the Help function, running under Leopard. The Spotlight search
works fine (when the user types search terms directly into the help
menu). However, when the Help application has started, and the user
types a search term into the "Ask a question" search field, the
progress indicator to the left of the search field comes up, and
nothing else happens. That is, the progress indicator spins as if
its working, but no search terms ever come up. I have abstracts,
titles and keywords as part of my help files. Has anyone else
encountered this problem?
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