Improving the User Experience for First Use of Downloadable Software
Improving the User Experience for First Use of Downloadable Software
- Subject: Improving the User Experience for First Use of Downloadable Software
- From: Steve Cronin <email@hidden>
- Date: Thu, 25 Feb 2010 23:40:31 -0600
Folks;
My Mac-based Cocoa application is now available as a free trial download from the internet.
The first time a user opens the software a warning is shown informing the user that this software has never been used and was downloaded from the internet -- thanks redmond =[:-(
I understand the necessity of this but the warning triggers a context change to the Finder which buries the newly opened software under an array of open Finder windows.
I've now seen many users think that the new software doesn't start and become discouraged and dismissive of the software.
Are there any tools or best practices which have been developed to deal with this immediate "push into the background" effect?
Thanks for any thoughts!
Steve
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