Re: App will not launch
Re: App will not launch
- Subject: Re: App will not launch
- From: Nick Zitzmann <email@hidden>
- Date: Tue, 1 Jun 2010 11:49:49 -0600
On Jun 1, 2010, at 11:47 AM, email@hidden wrote:
> I have many customers and one is having a problem with my application not launching.
>
> The customer tells me that upon double-clicking the app just bounces in the Dock and never finishes launching. The customer must Force Quit.
>
> Since many other customers do not have this problem and I cannot recreate it does anyone have a suggestion on where to start to solve this problem?
Ask the user if anything was printed to the console (/Applications/Utilities/Console.app) when the app did not launch. The reason is usually printed there...
Nick Zitzmann
<http://www.chronosnet.com/>
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