Re: archiving report
Re: archiving report
- Subject: Re: archiving report
- From: gweston <email@hidden>
- Date: Wed, 27 Feb 2013 00:11:36 +0000 (GMT)
Alex Zavatone writes:
If we spend the time to enter bugs that don't get fixed, it ends up being a waste of our time.
We have no control over if Apple choses to fix our bugs or not. Do we waste time working around a bug, then waste time reporting it?
I've got capitalization on an NSString failing at the moment with no change in the string and have to write a method that works. If I have no faith that Apple will fix my bug, then what is my justification to narrow down the bug and report it when I will be staying late in the office as it is already? Taking the time to report the bug if we don't know if it will be fixed doesn't help our products ship any faster. Sad reality, but it's true.
In this neck of the woods, we call that a self-fulfilling prophecy. We don't have "control" over whether Apple fixes bugs or not, but we do have influence. All work, including bug fixes, is going to get prioritized in order to attempt to maximize the effective use of finite resources. We influence that prioritization by filing bugs. If you believe your bug is such an edge case that only one person in a decade runs across it, then you're probably right: It won't get fixed because it won't bubble up in the queue high enough to displace more impactful tasks. On the other hand, if 100 people a year are running into a bug and only 1 of them reports it because everyone else "knows" it will be a waste of time...well, the other 99/year have no one to blame but themselves.
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