Re: Voiceover support
Re: Voiceover support
- Subject: Re: Voiceover support
- From: "Glenn L. Austin" <email@hidden>
- Date: Fri, 13 Nov 2015 05:38:55 -0800
> On Nov 13, 2015, at 5:09 AM, Daniel Phillips <email@hidden> wrote:
>
> I work at Trainline on their iOS app. We had some customer feedback recently and unfortunately someone booked a ticket for the wrong date because we botched our voiceover support!
> Safe to say our app as it stands is using accessibility solely for UI Testing purposes and any voiceover functionality is purely coincidence.
>
> I've been adding voiceover support and my question is, to what level do you suggest I go with it. By which I mean, we have a lot of data on screen, departure times, departure station name, a label showing the duration of travel in an abbreviated format etc etc.
>
> These labels could all be on say a single table view cell.
>
> I just added support for the following: "2h 25m, direct" to read out "2 hours and 25 minutes. Direct train."
>
> And then I began work on the departure/arrival time. Then it hit me, I don't really know what I'm going for. It currently reads out something like "10:20. London. 14:36. Manchester", but having added a nicer support in the previous duration example, I'm tempted to have voiceover read something like "Departing 10:20 from London. Arriving 14:36 at Manchester"
>
> Of course there's no limit on what you could do with this, but I wanted your thoughts on how far is too far. I want to make sure they get all the info, but is being too chatty a bad thing?
>
> Would love your feedback.
>
> Daniel
Voiceover is your user interface to those who have difficulties viewing the information. If you have a rich visual interface, your auditory interface should be equivalent.
Not everyone has eyes to see, some have to depend upon their ears. Get your user interface people involved as well -- they need to realize that snazzy interface means zero to someone who can't see it. Bring blindfolds if necessary.
--
Glenn L. Austin, Computer Wizard and Race Car Driver <><
<http://www.austinsoft.com>
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