Re: App can't be opened
Re: App can't be opened
- Subject: Re: App can't be opened
- From: Carl Hoefs via Cocoa-dev <email@hidden>
- Date: Thu, 9 Sep 2021 11:30:05 -0700
On a 10.13 system, your app gives this in the console log:
opendirectoryd: Authentication failed for <private> with result
ODErrorCredentialsInvalid
opendirectoryd: ODRecordVerifyPassword failed with result
ODErrorCredentialsInvalid
The (extensive) crash log has this at the top:
Crashed Thread: 0
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: DYLD, [0x4] Symbol missing
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Symbol not found: _AVAudioSessionInterruptionNotification
Referenced from: /Applications/ArtSaverApp.app/Contents/MacOS/ArtSaverApp
Expected in:
/System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
in /Applications/ArtSaverApp.app/Contents/MacOS/ArtSaverApp
-Carl
> On Sep 9, 2021, at 10:54 AM, Jack Brindle via Cocoa-dev
> <email@hidden> wrote:
>
> In 10.13 this is not a Notarization problem. It could be a quarantine
> problem, though. Have him move the application to any directory other than
> the one where he unzipped the app, then launch the app. That should remove
> the quarantine and allow him to run the app if that was the problem. The
> Applications folder is a good place to move these things.
>
> Jack
>
>
>> On Sep 9, 2021, at 12:45 PM, Rob Petrovec via Cocoa-dev
>> <email@hidden> wrote:
>>
>> The text in an error dialog is typically a washed down version of the actual
>> error. See if you can get the user to give you a sysdiagnose log, taken
>> just after reproducing the problem, so you can check out the .logarchive to
>> see what the actual error was from the system. It should provide more
>> insight into what the problem actually is.
>>
>> btw, if you sent the app as a zip file you should double check the
>> permissions on the app, including its bundle contents. Your uid may not be
>> the same has the users uid, so the privs could be set to not allow anyone
>> but you to open it. Thats why installers are better than sending the raw
>> bits.
>>
>> —Rob
>>
>>
>>> On Sep 9, 2021, at 7:13 AM, Gabriel Zachmann via Cocoa-dev
>>> <email@hidden <mailto:email@hidden>> wrote:
>>>
>>> I have compiled my app for macOS 10.12, because one user runs macOS 10.13.
>>>
>>> Now he reports that he gets the error message "app can't be opened due to a
>>> problem"
>>> (the err message is in German, but I guess this is what it would say in
>>> English.)
>>>
>>> The error message does NOT say ".. unidentified developer"
>>> and it does NOT say ".. cannot check it for malicious software".
>>>
>>> I have notarized my app using Xcode's Archive utility.
>>> I sent the user the app as a zip file - if you want , you can try it for
>>> yourself:
>>>
>>> https://owncloud.informatik.uni-bremen.de/index.php/s/9i3DCYodkgHZeZw
>>>
>>> It goes without saying that I can run the app from that very zip file on my
>>> Mac.
>>>
>>> Does anyone have an idea what might be causing this funny error message?
>>>
>>> Best, G.
>>>
>>> _______________________________________________
>>>
>>> Cocoa-dev mailing list (email@hidden)
>>>
>>> Please do not post admin requests or moderator comments to the list.
>>> Contact the moderators at cocoa-dev-admins(at)lists.apple.com
>>>
>>> Help/Unsubscribe/Update your Subscription:
>>>
>>> This email sent to email@hidden <mailto:email@hidden>
>>
>> _______________________________________________
>>
>> Cocoa-dev mailing list (email@hidden
>> <mailto:email@hidden>)
>>
>> Please do not post admin requests or moderator comments to the list.
>> Contact the moderators at cocoa-dev-admins(at)lists.apple.com
>> <http://lists.apple.com/>
>>
>> Help/Unsubscribe/Update your Subscription:
>>
>> This email sent to email@hidden <mailto:email@hidden>
> _______________________________________________
>
> Cocoa-dev mailing list (email@hidden)
>
> Please do not post admin requests or moderator comments to the list.
> Contact the moderators at cocoa-dev-admins(at)lists.apple.com
>
> Help/Unsubscribe/Update your Subscription:
>
> This email sent to email@hidden
_______________________________________________
Cocoa-dev mailing list (email@hidden)
Please do not post admin requests or moderator comments to the list.
Contact the moderators at cocoa-dev-admins(at)lists.apple.com
Help/Unsubscribe/Update your Subscription:
This email sent to email@hidden