Epson Has Some Nerve!
Epson Has Some Nerve!
- Subject: Epson Has Some Nerve!
- From: SKID Photography <email@hidden>
- Date: Wed, 21 Aug 2002 20:56:39 -0400
- Organization: SKID Photography
It's amazing! After all Epson has put us through, their Pro Graphics Group
Supervisor cannot admit that the problem is of their own making. We have had to
jump though hoops to prove the the problem was the printer and not the inks.
All the man hours it has taken us, and all the ink they went through trying
various cleanings, beyond flushing out many dollars worth of inks to switch
back to their stupid dye inks....having to come up with our own tests to *prove*
that there even *was* a problem, they can't even admit that they were wrong!
Although they are replacing the malfunctioning black print head as promised,
Sira claims that the reason the print head went bad was because of the Indelible
Inks! She claims this, even though the printer 'banded' before the Indelibles
were ever in the 7000, and when pressed, she could not point to 'history' of
this problem with Indelibles.
I cannot tell you how annoying that is!!!!!!
What more can I say?
Harvey Ferdschneider
partner, SKID Photography, NYC
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