Re: Attack of the Spyders. Oh My!
Re: Attack of the Spyders. Oh My!
- Subject: Re: Attack of the Spyders. Oh My!
- From: Anthony Sanna <email@hidden>
- Date: Sun, 17 Nov 2002 20:07:01 -0600
On Saturday, November 16, 2002, at 05:21 AM, Andrew Rodney wrote:
I heard today that the "fact" that Color Vision will drop all
instrument
support except for the Spyder is a "rumor". So we need someone
officially
from Color Vision to confirm or deny this.
If it's a "rumor", then I started it!
After OSX'ng my Mac last week and installing OptiCal, I was chagrinned
to notice that there was no longer an option for the DTP92USB in the
preference. Thinking that I was missing a driver from X-Rite, I called
their tech support. They said that no driver is needed for the
DTP92USB under Jaguar, since it is natively supported by the OS, and
that DTP92 support should be coming from ColorVision soon, since they
had been supplied with X-Rite's SDK a while back.
I then called ColorVision, and was told in NO UNCERTAIN TERMS, that the
Spyder would be the ONLY supported device in OptiCal 3.7 and above. I
then posted to this list and notified X-Rite of what ColorVision had
told me. So . . . .
Either some of you complained loudly enough to ColorVision, or X-Rite
put some pressure on the OptiCal folks, but, in the end, ColorVision
replied to X-Rite that it was all a misunderstanding, and that
third-party device support would be coming in the near future.
It is my take on this that this was a change of policy, not a
misunderstanding. In addition to the verbal confirmation, ColorVision
sent me this note on Nov 11:
First , the X-Rite DTP92 is not supported with OSX. Only the Spyder
can be
used for calibration with the OSX operating system. Secondly , yes ,
the
Spyder does have the ability to calibrate LCD monitors. You can
contact our
sales department at 800-554-8688 ext.01 "trade-in" prices. If you have
any
further technical questions please contact us directly.
. . . and later that day, ColorVision e-mailed X-Rite with this
response:
The response from our support staff should have said that the DTP92 is
not
CURRENTLY supported under OS X but will be in the near future.
We do plan to implement support now that X-Rite has provided us with
the
information on how to do so.
Tony
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