Best Designer Edition 3.0 for OS X
Best Designer Edition 3.0 for OS X
- Subject: Best Designer Edition 3.0 for OS X
- From: Joseph Piazza <email@hidden>
- Date: Tue, 9 Dec 2003 14:52:38 -0500
Anyone out there used the Best Color Designer Edition 3.0 RIP for Mac
OS X? We have two MAJOR issues that deem this software unusable. I keep
getting the runaround in the form of really lame responses from Best,
which sad to say, has the worst for product support. So I want to throw
this out to the professional community in hopes of resolving the
following issues:
1) The control strip/color bars do not print. We have tried all
recommendations from product documentation and Best support to no
avail.
2) The print speed is terribly SLOW. The normal Epson driver prints
fast, even unidirectional. When the Best DE is controlling, it takes
about 30 minutes to print a medium coverage letter size page. There is
a hesitation after each line, the print head waits anywhere from 15
seconds to 2 minutes.
A proposed bug fix link directed us to the Best site, but no fix was
there. They mentioned an .exec file, so maybe this is only available to
PC users? Anyway, I logged in and went to downloads for DE and there
were none available.
We are using a G4 iMac with 512MB RAM running OS 10.2.8.
Given Best's reputation for quality RIPs, this one leaves me with a bad
feeling... even though it's a "lite" or "designer" edition, I am
starting to believe that Best has released a real dog in the
marketplace.
I hope someone out there can tell me different.
Joseph Piazza
Balance Communications, Inc.
7182 Main Street, Trumbull, CT 06611
email@hidden
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