Re: Problem with ProfileMaker Pro on 10.2.5
Re: Problem with ProfileMaker Pro on 10.2.5
- Subject: Re: Problem with ProfileMaker Pro on 10.2.5
- From: email@hidden
- Date: Thu, 22 May 2003 10:19:30 -0400
Sounds like the software is expecting a reply from the hardware, and
"locks" until it receives the data that it needs. This seems from your
description to be a bug in ProfileMaker under X. They may be using a
"blocking" interface call instead of a "non-blocking" one to read data
from the serial port. This is good, because nothing else can interrupt
the data stream from the SpectroScan, but also bad, because you can't do
anything else while it's doing the scan (and that includes displaying a
progress dialog).
- dw -
email@hidden
Sent by: email@hidden
05/22/03 09:21 AM
To: email@hidden
cc: email@hidden, email@hidden
Subject: Re: Problem with ProfileMaker Pro on 10.2.5
<snip>...when I setup to measure a target in Measure tool or in
ProfileMaker
>
the dreaded Colored wheel just keeps spinning and spinning and
>
will not go any further
On our "experimental" G4 cube with Griffin gPort (and the Keyspan adapter
as well) this is exactly the same phenomenon I've experienced. Gretag
support wasn't able to figure it out either, but I've developed a
work-around of sorts. After you choose the chart you want to measure and
initiate the measurement procedure, the software is supposed to prompt you
to define the three corners of the chart and off it goes. Scott and I are
getting the spinning beachball of death at this point. Ignore it! Go ahead
and define your first corner and hit "Enter" on the SpectroScan. The
instrument should at this point proceed to the next corner. Define the
next
corner and again hit "Enter". Repeat one more time for the third corner
and
the SpectroScan should run off and do its thing.
I've tried lots of different things on this machine, re-installed the
system twice, tried the Keyspan adapter, made sure no other network ports
were active, blah, blah, blah. I still get the beach ball. It is more of a
nuisance than anything else...but I hate it when things don't work like
they are supposed to. If anybody else has a more elegant solution I'd love
to hear it...and I'm sure Scott would too!
Eric G Bullock
Assistant Imaging Manager
Filene's / Kaufmann's Advertising
426 Washington Street
8th Floor - Imaging Dept.
Boston, MA 02108
617-357-2187
email@hidden
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