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Epson 9600 running out of ink, and cutting 310gram smooth fine paper
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Epson 9600 running out of ink, and cutting 310gram smooth fine paper


  • Subject: Epson 9600 running out of ink, and cutting 310gram smooth fine paper
  • From: "David B. Miller" <email@hidden>
  • Date: Thu, 25 Mar 2004 08:34:56 -0800

From: eric weiner <email@hidden>
Organization: EasyComp
To: <email@hidden>
Subject: Re 9600 and Paper Cut settings
Date: Wed, 24 Mar 2004 16:38:29 -0500

Subject: Epson 9600 running out of ink, and cutting 310gram smooth fine
art paper
From: "David B. Miller" <email@hidden>
To: email@hidden

Hi group.

Don't know if this fits in the parameters of the group, but someone
else may have had this happen to them already, and knows the workaround
or answer.

I am having a heck of a time with Mac OX 10.2.8, and Epson 9600 with

Hello David,

I have a 7600 and 10.28 so we are on the same page I believe. On the printer itself "Roll Auto Cut"
should be selected even though this doesn't make sense. When you select Print from Print Preview one
of the selections in the drop down menu is "Roll paper options" , here is where you must decheck the
"autocut" box. This is a wholly counterintuitive situation but I got these instructions from Epson when
I ran into difficulties and it works - go figure. I think Epson has really been dropping the ball with its
software on the Ultrachrome printer drivers, I find it the worst software they have ever put forth.
Another pain in the butt to look out for is if you are using roll paper and accidentally have the printer
set for sheet paper the printer will keep spooling out paper forever unless you hit the panic button.
This can result in very damaged paper and be very costly - inexcusable bug if you ask me.

Eric Weiner
EasyComp
Toronto



You are correct Eric. I have been trained the same way as you. And, although all these settings were set the way you said, the paper was still cut, and approximately 900 square inches of Fuji Hunt Smooth Fine Art paper, 310 grams, was wasted, along with the ink put down on that paper.

I had emailed Epson about the misbehavior, and Robert Stanek (I don't know him) phoned me telling me Epson thought this was corrected with their 10997 driver update. I did, at his request, email the system profile of both my G3's. He will send them to Japan, and get a response. Might be two weeks, or two months for a response from Japan.

I am concerned about the cutter blade inside the printer. It is not meant to cut 310 gram paper, or canvas, which I frequently use. Let's put it this way, whenever the 9600 starts cutting canvas or smooth fine art paper, the first thought I have is the wearing down and damaging of that internal cutter blade that Epson says in writing and verbally, is not to be cutting these substrates.

I have the external cutter attached, for cutting these substrates.

I have been working out a solution where PS 7.01 opens in "9.2.2 classic" and using USB, I print from the rock solid Epson print driver to the 9600. I do image preparation in PS CS and then reopen in PS 7.01.

In the perfect world, 10.2.8 and the Epson drivers would work without error, and I would not be doing this extra step.

BTW, this failure never happened when printing from my G3 PowerBook. Just happened with the Blue and White G3.

Cheers

David B. Miller, Pharm. D., member
Millers' Photography L.L.C.
Bellingham, WA
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