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Re: [Fwd: EyeOne Match3.6.2 crashes under OS X 10.5.5]
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Re: [Fwd: EyeOne Match3.6.2 crashes under OS X 10.5.5]


  • Subject: Re: [Fwd: EyeOne Match3.6.2 crashes under OS X 10.5.5]
  • From: Marco Ugolini <email@hidden>
  • Date: Tue, 9 Dec 2008 10:46:04 -0800 (GMT-08:00)

Martin Jewiss wrote:

>b) There is a permissions problem - I have checked and repaired permissions
>with Onyx and Disk Utility, nothing has changed. X-rite support have
>suggested manually checking and changing permissions of the i1Match
>Application Folder. I've done this (and set all folders inside to
>Read/Write) but nothing has changed

You should do a *complete* maintenance routine (clear out caches, run the cron scripts, clear and rotate logs, rebuild the databases and the launch services). Repairing the permissions may not be enough. And Disk Utility alone is often insufficient. You have to be thorough before you throw in the sponge.

Marco
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