Epson 9900 can't print to 44" wide media
Epson 9900 can't print to 44" wide media
- Subject: Epson 9900 can't print to 44" wide media
- From: Martin Orpen <email@hidden>
- Date: Thu, 17 Nov 2011 13:41:06 +0000
Just so nobody else wastes 4 hours of valuable production time…
Contrary to what all the manuals and support documents say, the Epson 9900 is unable to auto sense or acknowledge any media wider than 43" -- even if you've loaded it correctly with 44" paper.
Therefore, if you set custom page sizes to anything wider than 43" you'll get a paper load error every time.
This behaviour is undocumented and really annoying.
This problem doesn't affect printing which bypasses the Epson drivers and drives the 9900 directly -- so we have no problem printing edge to edge on 44" using a GMG RIP -- but this is now impossible using the Epson drivers :(
I assumed that our 9900 had a hardware issue with the media sensor but Epson have just confirmed that their in-house 9900 has exactly the same problem…
--
Martin Orpen
Idea Digital Imaging Ltd _______________________________________________
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