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Re: Macbook and Macbook por Audio loss when plugged into a specific usb port
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Re: Macbook and Macbook por Audio loss when plugged into a specific usb port


  • Subject: Re: Macbook and Macbook por Audio loss when plugged into a specific usb port
  • From: Herbie Robinson <email@hidden>
  • Date: Sun, 28 Jan 2007 17:43:42 -0500

At 6:00 PM -0500 1/25/07, email@hidden wrote:
Here is a HUGE problem alot of macbook owners are having with the whole macbook line (pro included). If we plug in a usb audio device like Serato scratch live (standard software in the dj world) or ProTools M-Box, (again a standard in the music industry), We get usb dropouts when we touch the keyboard or trackpad after it sits for more than 10 seconds (This means we lose connection to the box for a second and the audio cuts out). This is because on the new line of macbooks they have routed the keyboard and mouse through the usb port as you can see in the system profiler. All the tests that I and other people have done show that after about 10 seconds of no use on the keyboard and trackpad they actually either go into a standby mode or go to sleep and then when you go to use it, it wakes up and draws enough power and/or data from the usb port to cause the audio interface to drop out for a second. Does anyone know a way or have any suggestions on how to keep the keyboard and trackpad on and not cause it to go to sleep every 10 seconds. I would expect better quality out of a $2500 laptop that claims to be great for audio products and alot of people who own them can't even use one of the usb ports for audio interfaces which really sucks. Never had this problem with any of the ibook or powerbook lines. Apple, Someone, Please help, the audio community is begging for an os update that keeps the keyboard/trackpad on.

Reliability wasn't one of the design points for USB; so, I don't know why you are surprised...


You might try an external HUB with its own power supply to see if power is the problem -- it would help to eliminate power issues. If power really is the problem, there probably isn't much Apple software can do about it. Power problems with USB audio devices connected directly to the computer are quite common; although, the usual problem is noise, not glitches. The fix for USB power problems is to use an external HUB with it's own power supply. It's better to use Firewire for professional work.

It sounds more like the problem is that the USB bus gets re-enumerated when a new device gets "plugged in" and that probably forces all the devices to re-initialize. That could be fixed with a power management option to keep the devices on-line (you have checked, right).
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