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Troubleshooting a hang.

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Troubleshooting a hang.

Subject: Troubleshooting a hang.
From: Terry Simons <email@hidden>
Date: Sun, 9 Mar 2008 15:36:19 -0600

Hi,

I've discovered that a USB SD media reader that I have will cause my Mac Pro to be unable to boot while plugged in.

The system chime occurs, but the computer sits at the grey screen forever and things like holding down option to choose the boot volume and command-option-p-r to zap the PRAM do not work.

After several reboots and attempts to figure out what might be causing my system malfunction, I unplugged said USB device and the apple logo appeared immediately.

I'd like to file a radar, but I'm not exactly sure what information might be needed to be collected or how I might need to go about collecting the information.

The reader works when plugged into the system after it has booted.

Any thoughts here?

Thanks,

- Terry
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