Re: New list servers
Re: New list servers
- Subject: Re: New list servers
- From: Chuq Von Rospach <email@hidden>
- Date: Sun, 12 Sep 2004 09:02:41 -0700
On Sep 12, 2004, at 8:48 AM, Graham J Lee wrote:
For instance, I send a mail to email@hidden, everyone
else sees a message To: them and Cc: cocoa-dev. To make matters
worse, the list manager compounds the deceit by writing "This email
sent to email@hidden" at the bottom of the message.
Let me explain a couple of reasons.
First, you obviously are a very competent person who's never forgotten
which of the 23 email addresses you own (and all forward to a single
place) you used to subscribe to a mailing list. For the rest of us
mortal humans, we need some help here. Personalization is a huge
benefit in terms of helping less expert users actually use these lists
properly and cut their frustration (especially on unsubscribe) -- and
reducing the amount of chasing around admins have to do to fix these
situations.
Second, by going to this kind of personalization, spam filters
(especially stupid ones) will now see the mail as "not bulk" and
they'll block less of it, so we should see less of the "why am I not
getting all of my email from the list" issues where a user's site spam
blocker is kicking in for reasons and not telling any one.
And third, it makes bounce processing more reliable, since we can
better figure out who in fact that message was sent to (after it being
forwarded six times and the headers stripped, and returned from an
email address on a different continent than we sent it to). That will
allow us to better parse off dead addresses, reducing the number of
messages sent back and forth saying "he's dead! stop it!" "but you
don't tell me who died! I can't!" -- therefore cutting the overall
bandwidth we waste a lot more than we'll add by adding the new
features.
That's not what I sent or intended; it's confusing and incorrect.
No, what you intended was to send to a mailing list. After that, it's
the mailing list's message, not yours. This is not a pass through, this
is a re-distribution. It's a semantical difference that amy seem minor,
but it's not. We're not just forwarding your message, we're accepting
it for publication by the list server, and then posting it AS the list
server for you. And as such, many different things go on than if it was
simply a mail alias that redirects what it gets.
So it may not be what you intended -- but it's what is appropriate for
a mail list environment -- the list server (and its user population)
have needs beyond simply getting your message, that allow them to
properly interact with the server on a number of levels (from bounces
to accessing their account and changing options). Much of the stuff
added to the upgrade was to make that part easier and less confusing
for users, not all of whom have perfect memory over what they did three
years ago when they subscribed.
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