"Repairing" an installation
"Repairing" an installation
- Subject: "Repairing" an installation
- From: "Nathan Herring" <email@hidden>
- Date: Mon, 20 Feb 2006 12:32:37 -0800
- Thread-topic: "Repairing" an installation
AFAICT, the Apple installer doesn't really have a repair operation - you
can elect to install over a previous installation, though you can add
checks to enforce that you don't downgrade. A feature that our product
support often requests is also a mechanism to clean out the preference
files (usually accomplished by running our Remove Office application and
choosing only preferences files) to make sure that some odd setting (or
corrupted preference data) isn't causing a customer's problem.
We could clearly leave things as they are; PSS can walk customers
through the steps to remove their preferences if necessary. However,
does Apple suggest a way to handle these kinds of repair operations?
Should it be separate UI, like a setup assistant? (a Repair assistant?)
Or is this something that would get into the installer itself, and if
so, should we just wait for the Apple installer to add it?
Thanks in advance,
Nathan
----
Nathan Herring
MacBU SDE/Development
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